Create your account

Signing up takes two screens: your details, then a code we email you. When the code checks out, your workspace is created and you're signed straight in. A new account starts on a free trial: 7 days of Starter, counted from when you create your account, with 2,000 social media messages and every feature switched on — see Usage and plans for what it includes. There's one trial per account; a workspace you add later doesn't start a new one.

One account starts with one workspace. For a second business, email us and we can allow more workspaces on your account — see Workspaces.

Who does what

Meta isn't involved in signing up. You only meet Meta later, when you connect WhatsApp, Facebook or Instagram.

Step by step

1. Open the dashboard and click Create a workspace under the sign-in form. The screen reads Create your workspace.
2. The language switch at the top of the card sets the language of the code email and of your dashboard afterwards. You can change it later in Account settings.
3. Fill in:
   • Workspace name — your business's name. You can type it in Arabic.
   • Email — this is what you'll sign in with.
   • Password — at least 8 characters. The eye icon shows what you typed.
4. Click Continue. The screen changes to Verify your email and shows "We sent a verification code to [your email]."
5. Open the email titled "Your Agentech verification code". The code is 6 digits and works for 10 minutes.
6. Type it into Verification code and click Verify & continue. You land on the Overview page, signed in.

Next: set up your assistant in 15 minutes.

If something goes wrong

"An account with this email already exists"

That email is already registered, so it can't make a second account. Fix: sign in instead. If you forgot the password, see Forgot your password.

The code doesn't arrive — "Don't see it? Check your spam or junk folder."

The email usually arrives within a minute. Fix: check your spam or junk folder and search for "Agentech verification code". Still nothing? Click Resend code under the form. You'll see "A new code is on its way." Only the newest code works. Also check that the email address shown on the screen is spelled right. If it isn't, reload the page and start again with the right address.

"Please wait before requesting another code"

You asked for a code less than a minute after the last one. Fix: wait a minute, then click Resend code again.

"Invalid verification code"

The code doesn't match the newest one we sent. Fix: check the digits and try again, using the code from the most recent email.

"Too many incorrect attempts; please start over"

After 5 wrong codes, the sign-up is cancelled. Fix: reload the page and fill in your details again. You'll get a fresh code.

"Verification code has expired or was not requested"

More than 10 minutes passed since the code was sent, or the sign-up was already cancelled. Fix: reload the page and fill in your details again.

"No pending registration to resend a code for"

The sign-up expired before you clicked Resend code. Fix: reload the page and fill in your details again.

"Could not start registration. Please try again." / "Could not verify the code. Please try again." / "Could not resend the code."

The dashboard couldn't reach us. This is usually your internet connection. Fix: check your connection and try again. If it keeps happening, email us.

"Internal server error" after clicking Continue

We couldn't send the code email. Fix: wait a minute and click Continue again. If it happens twice, email us.

When to email us

Email admin@agentech.tech when:

• The code never arrives, even after Resend code and checking spam.
• You see "Internal server error" more than once.
• You need a second workspace for another business and want to talk it through.

Write from the email address you tried to sign up with, and include the exact message you saw. We reply by email.